Title: Manager - ERP Application
Mumbai, IN
About Us
Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees are respected and motivated to contribute to sustainable development.
Job Purpose
To provide IT Application Support to Business
Key Responsibilities
- Provide support to business in implementing, maintaining and supporting ERPs
- Liaison and co-ordinate with application service providers for change requests / application improvement and problem resolutions
- Analyze business processes and propose solutions with improvements
- Support senior leadership with appropriate data and analytics
- Understand and manage requirement gatherings with proposed solutions
- Responsible for the quality of implementation of change requests and projects in their respective area of work
- Ensure business users are optimally trained to use ERP effectively
- Manage business governance and vendor governance
- Manage SLA for their ERPs with the service provider
- Handle project management for projects in the respective area of work
- Identify new technologies applicable for the respective areas and run proof of concept
- Business case preparation
- Review of the functional documents
Educational Qualifications
- Engineering or Science Graduate in Computers
- Business Administration
- ITIL Certification (Desirable but not essential)
Desired Profile (Experience)
- 4-5 years in managing mid to large size enterprises
- Familiarity with new technologies and applications
- Team player with good communication and interpersonal skills
- Ability to work independently
- Problem solving and multi-tasking skills
Industry Preference
Automotive/ Trading/ Manufacturing