Title:  Debtors Executive (Zimbabwe)

About Us

Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees are respected and motivated to contribute to sustainable development.

Job Purpose

This position is responsible for Collection/Recovery of outstanding in the business

Key Responsibilities

Follow-up with overdue customers over phone, serving notices and field visit Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery Accountable for reducing delinquency for assigned accounts Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. Providing customer service regarding collection issues, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations

Educational Qualifications

Commerce or Finance Graduate

Desired Profile (Experience)

Must have Collection/Credit exposure Must have excellent communication and inter-personal skills Understanding of retail finance Must have experience in debt collection and credit management

Industry Preference

Bank/NBFC